I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. I remember standing in their parking lot, smelling … Read more
I smell the peppermint on my desk and the dry scent of old paper records as I sit down to address another merchant who has been silenced by an algorithm. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a … Read more
Why your business profile is ‘Verified’ but not showing in search I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the … Read more
The smell of wet concrete after a summer storm always reminds me of the day I saw a digital ghost. I was standing in front of a client storefront, a plumbing supply house, looking at a physical building that definitely existed, while my phone showed a blank space where their Map Pack pin used to … Read more
I walk the city streets with a camera and a notebook. I notice the small glitches that others miss. The neon sign that flickers out of sync. The way the light hits the wet concrete after a summer storm. I see the world as a series of captures. To me, a Google Business Profile is … Read more
I view the world through grid lines and GPS pings. As a logistics manager for high performance search campaigns, I treat every Google Business Profile as a dispatch node in a complex spatial database. If the data flow breaks, the business dies. I remember a specific case that haunts most agencies. Everyone wondered why a … Read more
The fast track to getting your GMB reinstatement request approved The digital silence following a Google Business Profile suspension is deafening for a local merchant. I remember the day the plumbing shop on Main Street went dark. The owner called me, frantic, because his phone stopped ringing while I was sitting in my office surrounded … Read more
What to do first when Google suspends your business profile I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact … Read more
I smell the wet concrete of a city morning after a heavy rain. I see the world through a lens that detects the subtle pixelation in a Google Business Profile photo that signals it was stolen from a stock site or a competitor across town. I spent three months fighting a hard suspension for a … Read more
The hidden mechanics of the category visibility collapse I remember a morning in late October. The smell of wet concrete hung heavy in the air. I was standing outside a roofing company headquarters that had just vanished from the search results. They had changed their primary category from Roofing Contractor to General Contractor. They thought … Read more
